Delivery Terms and Conditions

We deliver our products Victoria wide.

NOTE: We are currently only shipping across all of Victoria via out website. If you are interested in our products, please reach out to our sales team for a quote to your location. Contact us today.

Geelong Outdoor Furniture uses quality couriers to ensure your product will arrive in perfect condition. We will contact you to arrange a nominated day of delivery, and delivery will be made to your front door (ground floor only) or loading dock (in the case of multi-story). Deliveries cannot be made to underground car parks as the trucks cannot negotiate these. Deliveries are made between 9:00 am and 5:00 pm. After hours, public holidays and weekend delivery may be available for an additional charge – please contact customer service.

We offer excellent quality products at market-leading prices, with discounted door-to-door delivery across Australia. Accordingly, our delivery offer is based on a single courier/driver unloading packaged products and/or pallets to a driveway, loading dock, or other ground floor area (as nominated by you) immediately adjacent to the delivery vehicle. You may be required to assist the driver to unload your items.

The courier drivers are not our employees and are not required to carry your furniture to your desired location.

The cardboard packaging is designed to protect your new furniture in transit, and it is important the packaging remains intact for this purpose. However, the courier is not permitted to unpack your furniture and is not permitted to remove any unwanted packaging. All cardboard can be easily disposed of using your council recycling bin.

Please note that additional charges will apply if:

You are not available to receive the products on the agreed day and redelivery is required
Waiting and/or delivery time at your point of delivery exceeds 10 minutes (we get charged detention by our couriers if they have to wait) This may include any time taken to deliver the furniture to your nominated delivery point (aside from ground floor deliveries, adjacent to the delivery vehicle)
Additional staff are required to assist in delivering the product to your nominated location
You change your nominated delivery address after the order has been despatched

Delays in Transit

Delays in transit, although infrequent, are sometimes unavoidable. We work very hard with our carriers to provide an excellent service, but circumstances beyond our control will occasionally occur.

Should such a delay occur we will work with you to minimise any inconvenience, however, we will not be held responsible for such delays.

Please note that an order cancelled by you in transit will be treated as a customer cancelled purchase and will be subject to a 15% restocking/administration fee, less shipping each way. Refunds will be processed once the items have been returned to us in good order and condition.

By proceeding with your purchase, you agree to these terms and conditions.

Otherwise, you are welcome to pick up your purchase from our showroom/warehouse at 45 Gordon Avenue. Geelong West, Victoria 3218. Prior notification will be required to ensure your product(s) are ready for you when you arrive.

For a full list of our Terms of Sale click here.

IMPORTANT: If you have asked us to leave your items unattended at your nominated point of delivery, you accept full liability for any theft or damage to products.

Zone	Postcodes	Delivery	Cost
Inner Geelong	3218, 3219, 3220	1-3 Days	$49
Outer Geelong	3212, 3213, 3214, 3215, 3216, 3224	1-3 Days	$69
Metro	3351, 3350, 3355, 3356, 3357, 3358, 3079, 3081, 3084, 3085, 3087, 3088, 3093, 3094, 3186, 3187, 3188, 3190, 3191, 3193, 3101, 3102, 3103, 3104, 3122, 3123, 3124, 3126, 3146, 3147, 3020, 3021, 3022, 3023, 3036, 3037, 3038, 3781, 3782, 3783, 3807, 3808, 3809, 3810, 3812, 3813, 3814, 3815, 3981, 3177, 3802, 3803, 3804, 3805, 3806, 3976, 3977, 3978, 3980, 3070, 3071, 3072, 3073, 3078, 3198, 3199, 3200, 3201, 3910, 3161, 3162, 3163, 3165, 3183, 3185, 3204, 3321, 3328, 3329, 3330, 3331, 3332, 3333, 3352, 3360, 3171, 3173, 3174, 3175, 3975, 3211, 3222, 3223, 3225, 3226, 3227, 3015, 3016, 3018, 3025, 3028, 3043, 3045, 3047, 3048, 3049, 3059, 3061, 3062, 3063, 3064, 3428, 3429, 3169, 3172, 3189, 3192, 3194, 3195, 3196, 3197, 3202, 3152, 3153, 3154, 3155, 3156, 3178, 3179, 3180, 3105, 3106, 3107, 3108, 3109, 3111, 3113, 3114, 3115, 3011, 3012, 3013, 3019, 3134, 3135, 3136, 3137, 3000, 3002, 3003, 3006, 3008, 3031, 3051, 3052, 3053, 3054, 3335, 3336, 3337, 3338, 3427, 3148, 3149, 3150, 3166, 3167, 3168, 3170, 3032, 3033, 3034, 3039, 3040, 3041, 3042, 3044, 3046, 3055, 3056, 3057, 3058, 3060, 3089, 3090, 3091, 3097, 3004, 3182, 3184, 3205, 3206, 3207, 3141, 3142, 3143, 3144, 3145, 3181, 3221, 3228, 3230, 3231, 3232, 3235, 3240, 3241, 3125, 3127, 3128, 3129, 3130, 3131, 3132, 3133, 3151, 3074, 3075, 3076, 3082, 3083, 3024, 3026, 3027, 3029, 3030, 3065, 3066, 3067, 3068, 3121, 3116, 3158, 3160, 3785	3-7 Days	$99
Regional Vic 1	3242, 3251, 3254, 3322, 3363, 3364, 3370, 3446, 3460, 3461, 3430, 3431, 3432, 3433, 3434, 3435, 3437, 3438, 3440, 3441, 3442, 3334, 3340, 3341, 3342, 3345, 3458, 3911, 3912, 3913, 3915, 3916, 3918, 3919, 3920, 3926, 3927, 3928, 3929, 3930, 3931, 3933, 3934, 3936, 3937, 3938, 3939, 3940, 3941, 3942, 3943, 3944, 3095, 3096, 3099, 3759, 3760, 3761, 3750, 3751, 3752, 3754, 3755, 3757	7-14 Days	$169
Regional Vic 2	3697, 3698, 3699, 3737, 3738, 3739, 3740, 3741, 3744, 3375, 3377, 3378, 3379, 3381, 3922, 3923, 3925, 3945, 3979, 3984, 3990, 3991, 3992, 3995, 3996, 3559, 3561, 3562, 3563, 3564, 3565, 3566, 3572, 3573, 3612, 3620, 3621, 3622, 3623, 3624, 3371, 3464, 3465, 3472, 3236, 3239, 3243, 3250, 3249, 3260, 3264, 3266, 3323, 3324, 3325, 3361, 3453, 3515, 3523, 3550, 3551, 3555, 3556, 3557, 3558, 3570, 3521, 3522, 3658, 3659, 3660, 3662, 3753, 3756, 3758, 3762, 3764, 3444, 3447, 3448, 3450, 3451, 3462, 3463, 3265, 3270, 3271, 3272, 3273, 3274, 3275, 3276, 3277, 3278, 3279, 3281, 3282, 3283, 3284, 3285, 3286, 3287, 3373, 3384, 3467, 3468, 3469, 3478	7-14 Days	$229
Regional Vic 3	3816, 3818, 3820, 3821, 3822, 3823, 3824, 3825, 3831, 3832, 3833, 3835, 3480, 3482, 3483, 3485, 3527, 3529, 3530, 3531, 3533, 3233, 3234, 3237, 3238, 3267, 3268, 3269, 3886, 3540, 3542, 3568, 3579, 3580, 3581, 3610, 3614, 3616, 3617, 3618, 3629, 3630, 3631, 3633, 3634, 3647, 3414, 3418, 3423, 3424, 3400, 3401, 3409, 3840, 3842, 3844, 3856, 3869, 3870, 3475, 3516, 3517, 3518, 3520, 3525, 3537, 3567, 3571, 3575, 3576, 3711, 3712, 3713, 3714, 3717, 3718, 3719, 3763, 3778, 3289, 3293, 3294, 3300, 3301, 3607, 3608, 3663, 3664, 3665, 3666, 3669, 3280, 3138, 3139, 3140, 3159, 3765, 3766, 3767, 3770, 3775, 3777, 3779, 3786, 3787, 3788, 3789, 3791, 3792, 3793, 3795, 3796, 3797, 3799	7-14 Days	$299
Regional Vic 4	3670, 3672, 3673, 3725, 3726, 3864, 3865, 3875, 3878, 3880, 3882, 3885, 3887, 3888, 3889, 3890, 3891, 3892, 3893, 3895, 3896, 3898, 3900, 3902, 3903, 3904, 3909, 3292, 3303, 3304, 3305, 3309, 3310, 3311, 3312, 3683, 3685, 3687, 3688, 3691, 3695, 3747, 3749, 3715, 3720, 3722, 3723, 3635, 3636, 3637, 3638, 3639, 3640, 3641, 3644, 3646, 3649, 3727, 3728, 3730, 3374, 3380, 3385, 3387, 3477, 3871, 3946, 3950, 3951, 3953, 3954, 3956, 3957, 3958, 3959, 3960, 3962, 3964, 3965, 3966, 3987, 3988, 3302, 3314, 3315, 3407, 3544, 3546, 3549, 3583, 3584, 3585, 3586, 3588, 3589, 3590, 3591, 3594, 3595, 3596, 3597, 3599, 3675, 3677, 3678, 3682, 3732, 3733, 3735, 3746, 3854, 3971, 3317, 3318, 3319, 3412, 3413, 3415, 3419, 3420, 3388, 3390, 3391, 3392, 3393, 3395, 3396, 3487, 3488, 3489	7-14 Days	$399
Regional Vic 5	3847, 3850, 3851, 3852, 3857, 3858, 3859, 3860, 3862, 3873, 3874, 3967, 3690	14-21 Days	$499
Regional Vic 6	3490, 3491, 3494, 3496, 3498, 3500, 3501, 3505, 3506, 3507, 3509, 3512, 3700, 3701, 3704, 3705, 3707, 3708, 3709, 3921	14-21 Days	$549

Delivery Terms and Conditions

We deliver our products Victoria wide.

Please note that additional charges will apply if:

Delays in Transit

By proceeding with your purchase, you agree to these terms and conditions.

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